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Publication Details

Designing Performance Appraisals: Assessing Needs and Designing Performance Management Systems in the Public Sector   Noella Jorm (Author), Sam Agere (Author) Series name: Managing the Public Service: Strategies for Improvement Series Size: 240 mm x 156 mm ISSN: Categories: Managing the Public Service: Strategies for Improvement Series, Public Sector Development ISBN No: 978-0-85092-630-9 Format: Paperback Publication Date: 01-2000 Number of Pages: 170 Status: In stock Price: £ 9.00    [Currency converter]   Download a PDF with additional information for this publication Description Many organisations in public service are under pressure to improve their performance and achieve set goals and objectives. Through case studies in Barbados, Samoa and Tonga this book shows how to measure performance in the delivery of service to the public. It shows how to conduct a needs assessment in the ministries, how to design an appropriate appraisal system, how to train the people who will be using it, and how to integrate it into the public service machinery. “A valuable contribution to what is a critical ongoing debate about public service performance and good governance.” - Pacific Economic Bulletin Contents

 

Related publications: Public Sector Reform in Developing Countries: A Handbook of Commonwealth Experiences Victor Ayeni (Author) Publication Date: 2001 Stock Status: In stock Format: Paperback ISBN No: 978-0-85092-711-5 Price: £ 12.00     [Currency converter] A country-by-country synopsis of public sector reform in thirty-six Commonwealth developing countries. Further Details Empowering the Customer: The Citizen in Public Sector Reform Victor Ayeni (Author) Publication Date: 01-2001 Stock Status: In stock Format: Paperback ISBN No: 978-0-85092-649-1 Price: £ 12.00     [Currency converter] This publication explores some of these recent strategies in public sector reforms. Further Details Promoting Good Governance: Principles, Practices and Perspectives Sam Agere (Author) Publication Date: 2000 Stock Status: Out of stock - on order Format: Paperback ISBN No: 978-0-85092-629-3 Price: £ 9.00     [Currency converter] This publication focuses on key elements of good governance. Further Details Managing Change in Local Governance Andrew Nickson (Author), Munawwar Alam (Author) Publication Date: 05-2006 Stock Status: In stock Format: Paperback ISBN No: 978-0-85092-836-5 Price: £ 15.00     [Currency converter] This book explores the reasons for making changes in local government reform programmes and applies recent thinking in change management to the particular challenges facing all those who are seeking to make their local governance systems more responsive. Further Details