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Better Information Practices: Improving Records and Information Management in the Public Service
Publication Date:
01-1999
Stock Status:
Out of stock - on order
ISBN No:
978-0-85092-582-1
This book shares best practice in the design of better record management systems.
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Better Policy Support: Improving Policy Management in the Public Service
Mohan Kaul (Author)
Publication Date:
01-1997
Stock Status:
In stock
ISBN No:
978-0-85092-518-0
Looks at ways of improving policy management from personnel, organisational and institutional perspectives.
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Designing Performance Appraisals: Assessing Needs and Designing Performance Management Systems in the Public Sector
Noella Jorm (Author), Sam Agere (Author)
Publication Date:
01-2000
Stock Status:
In stock
ISBN No:
978-0-85092-630-9
Through case studies in Barbados, Samoa and Tonga this book shows how to measure performance in the delivery of service to the public.
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Empowering the Customer: The Citizen in Public Sector Reform
Victor Ayeni (Author)
Publication Date:
01-2001
Stock Status:
In stock
ISBN No:
978-0-85092-649-1
This publication explores some of these recent strategies in public sector reforms.
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From Problem to Solution: Commonwealth Strategies for Reform
Mohan Kaul (Author)
Publication Date:
1996
Stock Status:
In stock
ISBN No:
978-0-85092-452-7
This book develops a framework for productive public service reforms, based on successful innovations and practical strategies developed and implemented across the Commonwealth.
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Introducing New Approaches: Improved Public Service Delivery
Mohan Kaul (Author)
Publication Date:
01-1998
Stock Status:
Out of stock - on order
ISBN No:
978-0-85092-564-7
Sets out various practices for better service provision across the Commonwealth, emphasising the choice available.
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Managing Change: The Evolving Role of Top Public Servants
Publication Date:
01-1999
Stock Status:
In stock
ISBN No:
978-0-85092-584-5
This study is an inquiry into how permanent secretaries around the Commonwealth see their jobs.
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Managing Change in Local Governance
Andrew Nickson (Author), Munawwar Alam (Author)
Publication Date:
05-2006
Stock Status:
In stock
ISBN No:
978-0-85092-836-5
This book explores the reasons for making changes in local government reform programmes and applies recent thinking in change management to the particular challenges facing all those who are seeking to make their local governance systems more responsive.
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Promoting Good Governance: Principles, Practices and Perspectives
Sam Agere (Author)
Publication Date:
2000
Stock Status:
Out of stock - on order
ISBN No:
978-0-85092-629-3
This publication focuses on key elements of good governance.
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Public Sector Reform in Developing Countries: A Handbook of Commonwealth Experiences
Victor Ayeni (Author)
Publication Date:
2001
Stock Status:
In stock
ISBN No:
978-0-85092-711-5
A country-by-country synopsis of public sector reform in thirty-six Commonwealth developing countries.
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Redefining Management Roles: Improving the Functional Relationship between Ministers and Permanent Secretaries
Sam Agere (Author)
Publication Date:
01-1999
Stock Status:
In stock
ISBN No:
978-0-85092-614-9
This title highlights problems facing ministers and permanent secretaries in the management and reform of the public service.Managing the Public Service: Strategies for Improvement Series: No 10
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Redrawing the Lines: Service Commissions and the Delegation of Personal Management
Charles Polidano (Author), Nick Manning (Author)
Publication Date:
01-1996
Stock Status:
In stock
ISBN No:
978-0-85092-461-9
This publication discusses the difficulties of personnel management in the public sector and explores possible solutions.
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Rethinking Policy Analysis: Enhancing Policy Development and Management in the Public Service
Ibbo Mandaza (Author), Sam Agere (Author)
Publication Date:
01-1999
Stock Status:
In stock
ISBN No:
978-0-85092-583-8
This book offers a practical framework within which policy can be conceptualised, formulated, implemented and evaluated.
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Strengthening Management Development Institutions: Enhancing the Involvement of Management Development Institutions in the Public Service Reform Process
Sam Agere (Author)
Publication Date:
01-1999
Stock Status:
In stock
ISBN No:
978-0-85092-585-2
Identifies ways in which practitioners and institutes can improve their performance in delivering public services.
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Working Towards Results: Managing Individual Performance in the Public Service
Publication Date:
01-1998
Stock Status:
In stock
ISBN No:
978-0-85092-491-6
This publication is intended to assist the reader in developing a performance management system for the public service which is appropriate for the local context.
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