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Strengthening Ombudsman and Human Rights Institutions in Commonwealth Small and Island States: The Caribbean Experience
Hayden Thomas (Author), Linda Reif (Author), Victor Ayeni (Author)
Publication Date:
01-2000
Stock Status:
In stock
ISBN No:
978-0-85092-639-2
This book looks at accountability, privatisation of government functions, the complaint handling process, systematic investigations, compliance issues and management concerns.
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The UK Experience of Public Administration Reform
Richard Jarvis (Author)
Publication Date:
01-2002
Stock Status:
In stock
ISBN No:
978-0-85092-699-6
Current good practices and new developments in public service management.
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Trusted Services and Public Key Infrastructure
Larry Caffrey (Author), Rogers W'O Okot-Uma (Author)
Publication Date:
01-2001
Stock Status:
In stock
ISBN No:
978-0-85092-660-6
This book discusses e-commerce and includes case studies and the lessons of experience.
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Working Towards Results: Managing Individual Performance in the Public Service
Publication Date:
01-1998
Stock Status:
In stock
ISBN No:
978-0-85092-491-6
This publication is intended to assist the reader in developing a performance management system for the public service which is appropriate for the local context.
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